What is a Mental Health Emergency?

A mental health emergency is feeling or acting out of control, or a situation that might harm you or someone else. Get help right away. Do not wait until there is real danger.  Call the Crisis Hotline at (541) 687-4000, TTY 711, call 911, or go to the Emergency Room (ER). Call 911 if at any time during the emergency you feel your situation is not safe. The police will come to your address to help you and contact the nearest crisis program.    Walk-ins are welcome or phone calls to Sacred Heart Medical Center.  

PeaceHealth Sacred Heart Medical Center University District Emergency Department:

1255 Hilyard St

Eugene, OR 97401


White Bird's Crisis Center: 

Provides 24-hour emergency response for adults in crisis, including a phone hotline, walk-in crisis counseling, and mobile intervention when necessary.  

Location: 341 E 12th Ave, Eugene OR 97401

Phone: 541-687-4000 or toll free at 1-800-422-7558

If you are a student at the University of Oregon, please feel free to contact their after-hours support line at (541) 346-3227.  Please go to for more information.  

If the person that is in crisis is a youth, under 18 years old, you can call the Youth Crisis Line at (541) 689-3111, TTY 711, call 911, or go to the Emergency Room (ER).  If you, or someone you love is struggling with suicidal thoughts, contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).

Crisis Response Program: Looking Glass operates a 24-hour, 7 day-a-week crisis line for parents of children up to age 18 to call when their child is having an immediate mental health, emotional, or behavioral crisis. Trained crisis responders provide assistance to parents over the phone and, if necessary, can deploy a 2-person team to the family home to respond directly to the crisis. Short-term respite for children is also available when needed. Call 1-888-989-9990.